rose red:Well, I called 1-800-266-2278 (Comcast). I waited about 10-15 minutes for someone to answer. When a person did answer she did not know what isp was and told me to contact Groundspeak. I guess that she was saying that Comcast was not causing the problem.
Works at comcast customer service, and doesn't know what an isp is...
It reminded me of
this:
Me: “How may I help you?”
Customer: “I’d like to buy a Google. How much is it?”
Me: “Well, Sir, you would have to buy an internet connection, like our DSL to–”
*cuts me off*
Customer: “I don’t want to buy your f****** DSL! I want Google. My friend told me it’s the best, so I want that!”
Me: *trying not to laugh* “Sir, Google is a search engine, you really need to buy a connection package first to–”
*cuts me off again*
Customer: “I want Google! Are you listening to me? GOOGLE! HOW MUCH IS IT?”
Me: *innocently* “Oh, my guess would be a few billions, sir.”
Customer: “What? That’s ridiculous!”
Me: “I agree. However, if you buy our DSL package for $**.**, you can use Google all you want and it’ll be FREE!”
Customer: “Really? Then why would anyone ever be stupid enough to want to buy Google?”
Me: “Beats me, sir.”