mtn_biker65:32 members in this group....I think I see the reason for the delay.
32 members doesn´t mean 32 officers. Normally only 3 to 5 are officers and only those are able to do something.
What´s the group? Mailing the leader can be a good solution, but, check if it´s active (look at the last login date in the profile), and, if it´s not, mail an active officer. If no officer has logged in the last times consider mailing checkmark (I think it´s still the regular procedure, correct me if i´m wrong).